Dear Metalprogetti User,
We have identified an ongoing issue which involves both Windows 10 and Windows 7 computers.
This equally affects computers built and provided by us, as well as non-Metalprogetti computers.
The issue manifests a couple different ways - PC stops responding, screen becomes dark, requires rebooting.
The culprit is related to a Windows process 'ctfmon' which is called by 'taskhostw' - Event Viewer may show either.
At this time, we are still researching and trying to pinpoint the problem. We have confirmed however it is not related to any Metalprogetti application or configuration.
You are welcome to put in a Support ticket and we will investigate your occurrence.