Anomaly Guide#18
Garments not Removed from Gate
Related Pictures
First determine which device triggered the anomaly by examining the anomaly message on the application's computer console (within the Metalprogetti B2K/BAM application).
For Uniform Conveyor Systems running B2K
The anomaly record will contain both the CONVEYOR number as well as a POINT description which indicates the faulting device (arm, gate, etc).
For Storage Systems running BAM
The device ID is made up of 4 digits - the first 2 indicate the conveyor ID, the second 2 indicate the device ID. In the following examples, XX represents conveyor ID while the last 2 digits represent the device. Main conveyor anomalies will always be XX-00, extraction arm anomalies will always be XX-01 through XX-10 depending on how many arms are installed, and feedrail anomalies will always be XX-11 as demonstrated below.
Extraction anomalies will show as XX-01 up to XX-10 | Anomaly 18 Garments not Removed from Gate 01-03 = conveyor #1, arm #3
Possible Causes Checks to Perform
Garments have not been removed from the gate This anomaly is usually legitimate and will be thrown if a user leaves their garments inside the kiosk. If garment is found, remove and recheck console for anomaly.
Photocell beam not properly faced towards reflector Verify the photocell inside the kiosk is properly pointed at the opposing reflector, and the LED which indicates reflection is lit up. One LED should be on when beam is reflected, and another LED should turn on when the beam is broken. If LEDs do not behave in this way, loosen the jam nuts on the sensor and turn slightly until beam is facing the reflector.
Safety mat tripped or other electrical problem Contact Metalprogetti Support department for further assistance.
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