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Anomaly Guide#41 Garment Missing on Loading Hook Forward (BiDir/UTransfer) |
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First determine which device triggered the anomaly by examining the anomaly message on the application's computer console (within the Metalprogetti B2K/BAM application).
For Uniform Conveyor Systems running B2K
The anomaly record will contain both the CONVEYOR number as well as a POINT description which indicates the faulting device (arm, gate, etc).
For Storage Systems running BAM
The device ID is made up of 4 digits - the first 2 indicate the conveyor ID, the second 2 indicate the device ID.
In the following examples, XX represents conveyor ID while the last 2 digits represent the device.
Main conveyor anomalies will always be XX-00,
extraction arm anomalies will always be XX-01 through XX-10 depending on how many arms are installed,
and feedrail anomalies will always be XX-11 as demonstrated below.
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| Possible Causes | Checks to Perform |
| Garment is actually missing from the loading hook | This anomaly is usually legitimate and can be caused by any of the following: -Garment fell off as it landed on hook due to garment not being centered on hanger -Garment didn't arrive to hook due to jam or obstruction at extraction -Garment fell off conveyor prior to arriving at loading point If unsure what caused the anomaly, push the yellow anomaly reset and watch the autoloader to determine what happens. If garment doesn't arrive to loading hook, contact Metalprogetti Support department for further assistance. |
| Whisker switch has become damaged or defective | Replace whisker switch and test. |
| Whisker signal not reaching PLC in main panel | Use the following instructions to determine if sensor signal is reaching the PLC: 1) Turn main power off and open power panel door 2) With door open, turn main power on (see note below) 3) Acquire assistant to actuate sensor on/off repeatedly 4) Observe PLC and look for input LED to flicker in conjunction with sensor If unable to correlate or detect the PLC input pulses, contact Metalprogetti Support department for further assistance. To Turn Main Power ON/OFF with DOOR OPEN - Identify the master on/off switch inside the panel (usually a long square rod protruding from the middle of panel or nearby) and then firmly grasp the manual actuator and rotate (clockwise for ON, counter-clockwise for OFF). If unsure or unable to turn the actuator, escalate to appropriate team members. Observe all standard safety precautions and protocols. |