To prevent duplicate tickets and confusion, please
update existing tickets by replying to them via email.
If you need urgent assistance regarding an existing ticket,
you may re-open the ticket by texting the ticket number
to 602-944-2923 where our system will escalate it.
If you desire to speak with us regarding a ticket,
you are welcome to text or call us at 602-944-2923.
Please have your ticket number handy to avoid priority surcharges.