Current time in Phoenix is 01:35:14 pm
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Welcome to the Metalprogetti Ticket Request System
You can now UPLOAD / SUBMIT files with your request!
do we already know about your issue via another ticket?
Please do not create a new one, see
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Part Order (Machine Components)
Supply Order (Labels, HSLs, etc)
General Office (Billing Questions)
Sales Team (New System Inquiries)
Dispatch Queue (Visit Inquiries)
^ Cell phone only please! (for SMS)
Specify MULTIPLE emails by separating with a COMMA
Protip - Include your point of sale, programmer, or other staff if desired
System with Problem
Assembly - Dryclean
Assembly - Laundry
Bagger - Dryclean
Bagger - Laundry
B2K Dirty Bin
Attention: Any order placed after 3pm time will incur a $45.00 rush fee if it is to be sent out the same day.
In addition, any order placed over the weekend or on a National Holiday will incur a $90.00 rush fee.
Expected delivery is subject to weather and holidays
Ground (in ~4 to 5 business days)
Express (in ~3 business days)
Two Day PM (Tuesday Afternoon)
Two Day AM (Tuesday Morning)
Overnight Standard (Monday by ~3PM)
Overnight Priority (Saturday by ~10AM)
Message (please provide
adequate and relevant
Wait.. are you a franchise or have multiple locations?
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Note: Calls may be monitored or recorded for quality assurance.
Response times vary based on size of support queue and time of request.
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Phoenix: 01:35 PM - Perugia: 09:35 PM